At Hive, we understand that our customers continually put their trust in us to provide the best quality of service possible. We take this trust seriously and we work hard to ensure that we’re able to provide the highest level of security we can. As a first step to showing our commitment to security, we’re proud to announce that Hive has successfully completed a SOC 2 Type 1 audit with the Trust Service Criteria of Security, Availability, and Confidentiality. SOC 2 is the most accepted information security audit for North America, and we believe that passing this audit reinforces our commitment to maintaining best-in-class internal controls for safeguarding our customers’ data.

We recognize that data security is a critical concern for our customers. This is why we have ingrained security into all of our engineering processes at Hive. With a host of preventative, detective, and restorative measures, we believe we have enabled 360 degrees of security around our infrastructure and critical customer data.

What is a SOC 2 Audit?

The SOC 2 Audit is designed for organizations that provide services to other entities while interacting with their data. It provides a consistent set of criteria by which to measure the security, confidentiality, availability, processing integrity, and/or privacy practices of an organization. An independent third party CPA firm must conduct the audit, after which it issues an audit report with the findings. There are two types of SOC 2 audits conducted:

• Type 1 – Report on management’s description of a service organization’s system and the suitability of the design of controls.
• Type 2 – Report on management’s description of a service organization’s system and the suitability of the design and operating effectiveness of controls.

The SOC 2 audit is conducted on an annual basis to measure continued success in the defined criteria.

What’s Next?

We believe that continuous innovation is key to providing the best service possible. As Hive grows in size and complexity, we recognize that it is critical for our security practices to grow as well. On top of continuously monitoring and adapting our security practices, we will move forward with a SOC 2 Type 2 in 2022, and have ISO 27001 on the compliance roadmap.

For more information on our security practices and plans, please contact our security team at security@thehive.ai.