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Privacy Policy

This Privacy Policy was last updated on October 5, 2021.

Privacy Policy - Highlights



When you use or interact with our website or our content tagging and/or labeling services, artificial intelligence (AI)-based classification services, mobile applications and other related services (each a “Service”), we and third parties may obtain certain information about you. In this Highlights section, we provide an overview of our privacy practices related to the Services. Please review our full Privacy Policy below for a detailed explanation of our practices.

What Information We Obtain

  • Information you provide when you use the Services, including when you sign up for communications, purchase products or services, create an account or register through the Services. This may include your contact, payment or demographic information.


  • Information you submit when you choose to participate in a survey, promotion, event or similar initiative.


  • Information collected by automated means such as cookies or pixels. This may include information about your device and browser, including IP address, as well as information about how you and others use, interact with or respond to the Services. This collection may take place while you are using a Service or while the Service is running in the background of your device.


  • Precise location information associated with your device when location services are active.


  • Information we obtain from other sources, such as social media platforms.


Read more in our full Privacy Policy below.

How We Use Information We Obtain

  • To process your requests and provide you with the Services, including enhancing the quality and your overall experience with the Services. Note that we use your payment card information (such as your card number and expiration date) for limited purposes such as to process your transaction (including recurring payments, if applicable), to provide you with the requested products or services and to protect our rights or the rights of others.


  • To learn about users of the Services and analyze how you and others interact with and respond to the Services.


  • To communicate with you, including to send you marketing and promotional communications.


  • For advertising and marketing purposes, including to analyze the performance of advertising and marketing activities.


  • To protect our rights and the rights of others.


Read more in our full Privacy Policy below.

How We Share Information

  • With our affiliates and subsidiaries.


  • With service providers that perform services or handle transactions on our behalf.


  • With advertisers, advertising- and marketing-related services providers and partners as well as companies that help us learn how you and others interact with our Services.


  • With social media platforms and similar services, including when you interact with our Services that integrate tools and services provided by social medial platforms.


  • With business partners, such as when we partner with a third party to offer products or services on a co-branded basis.


  • Other parties when required by law or as necessary to protect our rights, and in the context of corporate transactions.


  • With your consent or otherwise at your direction.


Read more in our full Privacy Policy below.

Your Choices


  • You may unsubscribe from our marketing or promotional emails by clicking the “Unsubscribe” link in our emails, or for certain Services, by logging into your account and adjusting your preferences.


Read more in our full Privacy Policy below.

Additional Information

  • We use a variety of security technologies and procedures to help protect information from unauthorized access, use or disclosure.


  • The Services are operated from the United States. Information may be processed and stored in the United States or other countries.


  • The Services are not intended for use by children under the age of 13.


  • This Privacy Policy is part of the applicable agreements which govern your use of the Services and any disputes related to your use of the Services (including our use of your information) will be resolved per the dispute resolution provision in such agreements.


  • Additional disclosures and rights apply to California residents and European visitors. These are included at the end of this Privacy Policy.


Read more in our full Privacy Policy below.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email at privacy@thehive.ai. For questions related to your CCPA rights, please contact us by email at ccpa-requests@thehive.ai.

You may also contact us via mail at Castle Global, Inc.,
575 Market Street,
15th Floor,
San Francisco,
CA 94105,
Attn: Privacy.

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