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Hive AI

Terms of Use

Last revised on: July 07, 2023.

Castle Global, Inc. (including its affiliates, successors and assigns, “Hive”, “Company”, “us”, “our”, and “we”) has developed artificial intelligence (AI)-related products and services, including those set forth on Schedule A attached hereto, and makes those products and services available via the websites at www.thehive.ai and www.hivemoderation.com (collectively, the “Sites”), web browser extensions, APIs and other interfaces (such products and services collectively, “Hive Services”).

THESE TERMS OF USE (THE “TERMS OF USE”), WHICH INCLUDES ALL EXHIBITS, SCHEDULES, ATTACHMENTS AND ADDENDA HERETO AND ALL MATERIALS INCORPORATED HEREIN BY REFERENCE (TOGETHER WITH THE TERMS OF USE, THE “TERMS”), SET FORTH THE LEGALLY BINDING TERMS AND CONDITIONS THAT GOVERN YOUR ACCESS TO AND USE OF THE SITES AND HIVE SERVICES. BY ACCESSING THE SITES OR USING HIVE SERVICES, YOU ARE ACCEPTING THE TERMS (ON BEHALF OF YOURSELF OR THE ENTITY THAT YOU REPRESENT), AND YOU REPRESENT AND WARRANT THAT YOU HAVE THE RIGHT, AUTHORITY, AND CAPACITY TO ENTER INTO THE TERMS (ON BEHALF OF YOURSELF OR THE ENTITY THAT YOU REPRESENT), INCLUDING THAT YOU ARE OF LEGAL AGE TO ENTER INTO THE TERMS (TYPICALLY, AT LEAST 18 YEARS OLD). IF YOU DO NOT AGREE WITH ALL OF THE PROVISIONS OF THE TERMS, DO NOT ACCESS THE SITES, DO NOT USE HIVE SERVICES AND DO NOT ALLOW ANY ACCESS AND/OR USE BY ANOTHER USER.

Certain Hive Services and features thereof may be subject to additional guidelines, terms, or rules, which will be posted on the Sites in connection with such Hive Services, including, without limitation, the Privacy Policy. All such additional terms, guidelines, and rules are incorporated by reference into the Terms. The Terms apply to all users and other persons (“users,” “you,” as applicable) that access or register with the Sites or use Hive Services (all use by you and any user on your Account, “your use”, and such users, “your users”). You and your users are also referred to herein collectively as “Customer,” Customer and Hive are referred to herein each as a “party” and collectively as the “parties” and the Hive Services that Customer accesses or uses are referred to herein as the “Services.”

PLEASE BE AWARE THAT SECTION 11.1 OF THE TERMS OF USE CONTAINS PROVISIONS GOVERNING HOW DISPUTES THAT YOU AND WE HAVE AGAINST EACH OTHER ARE RESOLVED, INCLUDING, WITHOUT LIMITATION, ANY DISPUTES THAT AROSE OR WERE ASSERTED PRIOR TO THE EFFECTIVE DATE OF YOUR ACCEPTANCE OF THE TERMS. IN PARTICULAR, IT CONTAINS AN ARBITRATION AGREEMENT WHICH WILL, WITH LIMITED EXCEPTIONS, REQUIRE DISPUTES BETWEEN US TO BE SUBMITTED TO BINDING AND FINAL ARBITRATION. UNLESS YOU OPT OUT OF THE ARBITRATION AGREEMENT: (1) YOU WILL ONLY BE PERMITTED TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF AGAINST US ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING; AND (2) YOU ARE WAIVING YOUR RIGHT TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL.

If you or the entity that you represent are a party to or enter into a customer agreement and/or service order for the Service separate from the Terms (a “Customer Agreement”), the Customer Agreement will govern during its term in the event of any conflict between the Terms and a provision of a Customer Agreement.

1. Definitions

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2. Your Account

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3. Access

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4. Fees and Payment

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5. Proprietary Rights; User Likeness; and Third-Party Content

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6. Warranties and Disclaimers

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7. Indemnification and Release

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8. Limitation of Liability

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9. Term and Termination

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10. Copyright Policy

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11. General

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Schedule A


Schedule of Services

“Service Specific Terms” means the terms set forth in the addenda to these Schedule of Services applicable to the respective Services set forth below and any other terms specific to a Service set forth in the Sites. All Service Specific Terms applicable to the Service(s) are incorporated into the Terms and shall be binding on the parties. Customer acknowledges and agrees that the Service names set forth below may not be reflected on the Sites per se, and in such case the definition of the Service shall be used to determine the applicability of Service Specific Terms. Capitalized terms used but not defined in the Service Specific Terms have the meaning given to them in the Terms.


NameDefinitionService Specific Terms
AI ServiceAny Hive Service other than the Labeling Service and Moderation Dashboard. Includes, without limitation, access to and use of one or more APIs to Hive’s machine learning models and services related thereto.AI Service Addendum
Labeling ServiceData annotation and sourcing using Hive Workers.Labeling Service Addendum
Moderation DashboardHive’s web-based platform that enables Dashboard Users to perform certain Content Moderation Tasks.Moderation Dashboard Addendum
Demo ServiceApplications, websites, web browser extensions, APIs and other interfaces (including demonstration or trial access to Hive Services) that we make generally available free of charge.


AI Service Addendum


1. Additional Definitions

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2. API

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3. Generative AI

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4. Custom Models and Add Requests

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5. Additional Requirements and Restrictions

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Labeling Service Addendum


1. Additional Definitions

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2. Hive Workers

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3. Data Sourcing

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Moderation Dashboard Addendum


1. Additional Definitions

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2. Dashboard Users

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3. Customer-Provided Content

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4. Platform Only

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AI Models

Applications

Platform Solutions

Media Solutions

Company

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