{"id":184,"date":"2022-04-14T15:32:00","date_gmt":"2022-04-14T15:32:00","guid":{"rendered":"https:\/\/thehive.ai\/blog\/?p=184"},"modified":"2025-03-04T10:57:54","modified_gmt":"2025-03-04T10:57:54","slug":"introducing-moderation-dashboard-a-streamlined-interface-for-content-moderation","status":"publish","type":"post","link":"https:\/\/thehive.ai\/blog\/introducing-moderation-dashboard-a-streamlined-interface-for-content-moderation","title":{"rendered":"Introducing Moderation Dashboard: a streamlined interface for content moderation"},"content":{"rendered":"\n<p>Over the past few years, Hive\u2019s cloud-based APIs for moderating&nbsp;<a href=\"https:\/\/hivemoderation.com\/visual-moderation\" target=\"_blank\" rel=\"noreferrer noopener\">image, video<\/a>,&nbsp;<a href=\"https:\/\/hivemoderation.com\/text-moderation\" target=\"_blank\" rel=\"noreferrer noopener\">text<\/a>, and&nbsp;<a href=\"https:\/\/hivemoderation.com\/audio-moderation\" target=\"_blank\" rel=\"noreferrer noopener\">audio<\/a>&nbsp;content have been adopted by hundreds of content platforms, from small communities to the world\u2019s largest and most well-known platforms like Reddit.&nbsp;&nbsp;<\/p>\n\n\n\n<p>However, not every platform has the resources or interest in building their own software on top of Hive\u2019s APIs to manage their internal moderation workflows.&nbsp; And since the need for software like this is shared by many platforms, it made sense to build a robust, accessible solution to fill the gap.<\/p>\n\n\n\n<p>Today, we\u2019re announcing the&nbsp;<a href=\"https:\/\/hivemoderation.com\/dashboard\" target=\"_blank\" rel=\"noreferrer noopener\">Moderation Dashboard<\/a>, a no-code interface for your Trust &amp; Safety team to design and execute custom-built moderation workflows on top of Hive\u2019s best-in-class AI models.&nbsp; For the first time, platforms can access a full-stack, turnkey content moderation solution that\u2019s deployable in hours and accessible via an all-in-one flexible seat-based subscription model.<\/p>\n\n\n\n<p>We\u2019ve spent the last month beta testing the Moderation Dashboard and have received overwhelmingly positive feedback.&nbsp; Here are a few highlights:<\/p>\n\n\n\n<ul><li><strong>\u201cSuper simple integration\u201d<\/strong>: customizable actions define how the Moderation Dashboard communicates with your platform<\/li><li><strong>\u201cEffortless enforcement\u201d:<\/strong>&nbsp;automating moderation rules in the Moderation Dashboard UI requires zero internal development effort<\/li><li><strong>\u201cStreamlined human reviews\u201d:&nbsp;<\/strong>granular policy enforcement settings for borderline content significantly reduced need for human intervention<\/li><li><strong>\u201cFlexible\u201d and \u201cScalable\u201d<\/strong>: easy to add seat licenses as your content or team needs grow, with a stable monthly fee you can plan for<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-video\"><video src=\"https:\/\/hivemoderation.com\/images\/4e81a30.mp4\"><\/video><\/figure>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<p>We\u2019re excited by the Moderation Dashboard\u2019s potential to bring industry-leading moderation to more platforms that need it, and look forward to continuing to improve it with updates and new features based on your feedback.<\/p>\n\n\n\n<p>If you want to learn more, the post below highlights how our favorite features work.&nbsp; You can also read additional technical documentation&nbsp;<a href=\"https:\/\/docs.thehive.ai\/docs\/what-is-the-moderation-dashboard\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>.<\/p>\n\n\n\n<h2>Easily Connect Moderation Dashboard to Your Application<\/h2>\n\n\n\n<p>Moderation Dashboard connects seamlessly to your application\u2019s APIs, allowing you to create custom enforcement actions that can be triggered on posts or users \u2013 either manually by a moderator or automatically if content matches your defined rules.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" src=\"https:\/\/staticblog.thehive.ai\/uploads\/2024\/07\/1-5.png\" alt=\"\" class=\"wp-image-300\" width=\"707\" height=\"234\" srcset=\"https:\/\/staticblog.thehive.ai\/uploads\/2024\/07\/1-5.png 1024w, https:\/\/staticblog.thehive.ai\/uploads\/2024\/07\/1-5-300x100.png 300w\" sizes=\"(max-width: 707px) 100vw, 707px\" \/><\/figure><\/div>\n\n\n\n<p>You can create actions within the Moderation Dashboard interface specifying callback URLs that tell the Dashboard API how to communicate with your platform. &nbsp;When an action triggers, the Moderation Dashboard will ping your callback server with the required metadata so that you can successfully execute the action on the correct user or post within your platform.<\/p>\n\n\n\n<h2>Implement Custom Content Moderation Rules<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" width=\"960\" height=\"540\" src=\"https:\/\/staticblog.thehive.ai\/uploads\/2024\/07\/2-1.gif\" alt=\"\" class=\"wp-image-301\"\/><\/figure>\n\n\n\n<p>At Hive, we understand that platforms have different content policies and community guidelines. Moderation Dashboard enables you to set up custom rules according to your particular content policies in order to automatically take action on problematic content using Hive model results.&nbsp;<\/p>\n\n\n\n<p>Moderation Dashboard currently supports access to both our visual moderation model and our text moderation model \u2013 you can configure which of over 50 model classes to use for moderation and at what level directly through the dashboard interface. You can easily define sets of classification conditions and specify which of your actions \u2013 such as removing a post or banning a user \u2013 to take in response, all from within the Moderation Dashboard UI.&nbsp;<\/p>\n\n\n\n<p>Once configured, Moderation Dashboard can communicate directly with your platform to implement the moderation policy laid out in your rule set. The Dashboard API will automatically trigger the enforcement actions you\u2019ve specified on any submitted content that violates these rules.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" width=\"1024\" height=\"341\" src=\"https:\/\/staticblog.thehive.ai\/uploads\/2024\/07\/3-3.png\" alt=\"\" class=\"wp-image-302\" srcset=\"https:\/\/staticblog.thehive.ai\/uploads\/2024\/07\/3-3.png 1024w, https:\/\/staticblog.thehive.ai\/uploads\/2024\/07\/3-3-300x100.png 300w, https:\/\/staticblog.thehive.ai\/uploads\/2024\/07\/3-3-768x256.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Another feature unique to Moderation Dashboard: we keep track of (anonymized) user identifiers to give you insight into high-risk users. You can design rules that account for a user\u2019s post history to take automatic action on problematic users. For example, platforms can identify and ban users with a certain number of flagged posts in a set time period, or with a certain proportion of flagged posts relative to clean content \u2013 all according to rules you set in the interface.<\/p>\n\n\n\n<h2>Intuitive Adjustment of Model Classification Thresholds<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" width=\"1024\" height=\"341\" src=\"https:\/\/staticblog.thehive.ai\/uploads\/2024\/07\/4-1.png\" alt=\"\" class=\"wp-image-303\" srcset=\"https:\/\/staticblog.thehive.ai\/uploads\/2024\/07\/4-1.png 1024w, https:\/\/staticblog.thehive.ai\/uploads\/2024\/07\/4-1-300x100.png 300w, https:\/\/staticblog.thehive.ai\/uploads\/2024\/07\/4-1-768x256.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Moderation Dashboard allows you to configure model classification thresholds directly within the interface. You can easily set confidence score cutoffs (for visual) and severity score cutoffs (for text) that tells Hive how to classify content according to your sensitivity around precision and recall.<\/p>\n\n\n\n<h2><strong>Streamline Human Review<\/strong><\/h2>\n\n\n\n<p>Hive\u2019s API solutions were generally designed with an eye towards automated content moderation. Historically, this has required our customers to expend some internal development effort to build tools that also allow for human review. Moderation Dashboard closes this loop by allowing custom rules that route certain content to a Review Feed accessible by your human moderation team.<\/p>\n\n\n\n<p>One workflow we expect to see frequently: automating moderation of content that our models classify as clearly harmful, while sending posts with less confident model results to human review. By limiting human review to borderline content and edge cases, platforms can significantly reduce the burden on moderators while also protecting them from viewing the worst content.<\/p>\n\n\n\n<h2>Setting Human Review Thresholds<\/h2>\n\n\n\n<p>To do this, Moderation Dashboard administrators can set custom score ranges that trigger human review for both visual and text moderation. Content scoring in these ranges will be automatically diverted to the Review Feed for human confirmation. This way, you can focus review from your moderation team on trickier cases, while leaving content that is clearly allowable and clearly harmful to your automated rules. Here\u2019s an example rule that sends text content scored as \u201ccontroversial\u201d (severity scores of 1 or 2) to the review feed but auto-moderates the most severe cases.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" width=\"1024\" height=\"341\" src=\"https:\/\/staticblog.thehive.ai\/uploads\/2024\/07\/5.png\" alt=\"\" class=\"wp-image-304\" srcset=\"https:\/\/staticblog.thehive.ai\/uploads\/2024\/07\/5.png 1024w, https:\/\/staticblog.thehive.ai\/uploads\/2024\/07\/5-300x100.png 300w, https:\/\/staticblog.thehive.ai\/uploads\/2024\/07\/5-768x256.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2><strong>Review Feed Interface for Human Moderators<\/strong><\/h2>\n\n\n\n<p>When your human review rules trigger, Moderation Dashboard will route the post to the Review Feed of one of your moderators, where they can quickly visualize the post and see Hive model predictions to inform a final decision.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" width=\"960\" height=\"540\" src=\"https:\/\/staticblog.thehive.ai\/uploads\/2024\/07\/6.gif\" alt=\"\" class=\"wp-image-305\"\/><\/figure>\n\n\n\n<p>For each post, your moderators can select from the moderation actions you\u2019ve set up to implement your content policy. Moderation Dashboard will then ping your callback server with the required information to execute that action, enabling your moderators to take quick action directly within the interface.<\/p>\n\n\n\n<p>Additionally, Moderation Dashboard makes it simple for your Trust &amp; Safety team administrators to onboard and grant review access to additional moderators. Platforms can easily scale their content moderation capabilities to keep up with growth.<\/p>\n\n\n\n<h2><strong>Access Clear Intel on Your Content and Users<\/strong><\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" width=\"1024\" height=\"341\" src=\"https:\/\/staticblog.thehive.ai\/uploads\/2024\/07\/6.png\" alt=\"\" class=\"wp-image-308\" srcset=\"https:\/\/staticblog.thehive.ai\/uploads\/2024\/07\/6.png 1024w, https:\/\/staticblog.thehive.ai\/uploads\/2024\/07\/6-300x100.png 300w, https:\/\/staticblog.thehive.ai\/uploads\/2024\/07\/6-768x256.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Beyond individual posts, Moderation Dashboard includes a User Feed that allows your moderators to see detailed post histories of each user that has submitted unsafe content.&nbsp;<\/p>\n\n\n\n<p>Here, your moderators can access an overview of each user including their total number of posts and the proportion of those posts that triggered your moderation rules. The User Feed also shows each of that user\u2019s posts along with corresponding moderation categories and any corresponding action taken.&nbsp;<\/p>\n\n\n\n<p>Similarly, Moderation Dashboard makes quality control easy with a Content Feed that displays all posts moderated automatically or through human review. The Content Feed allows you to see your moderation rules in action, including detailed metrics on how Hive models classified each post. From here, administrators supervise human moderation teams for simple QA or further refine thresholds for automated moderation rules.<\/p>\n\n\n\n<h2><strong>Effortless Moderation of Spam and Promotions<\/strong><\/h2>\n\n\n\n<p>In addition to model classifications, Moderation Dashboard will also filter incoming text for spam entities \u2013 including URLs and personal information such as emails and phone numbers. The Spam Manager interface will aggregate all posts containing the same spam text into a single action item that can be allowed or denied with one click.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" width=\"1024\" height=\"341\" src=\"https:\/\/staticblog.thehive.ai\/uploads\/2024\/07\/7.png\" alt=\"\" class=\"wp-image-310\" srcset=\"https:\/\/staticblog.thehive.ai\/uploads\/2024\/07\/7.png 1024w, https:\/\/staticblog.thehive.ai\/uploads\/2024\/07\/7-300x100.png 300w, https:\/\/staticblog.thehive.ai\/uploads\/2024\/07\/7-768x256.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>With Spam Manager, administrators can also define custom whitelists and blacklists for specific domains and URLs and then set up rules to automatically moderate spam entities in these lists.&nbsp;Finally, Spam Manager provides detailed histories of users that post spam entities for quick identification of bots and promotional accounts, making it easy to keep your platform free of junk content.&nbsp;<\/p>\n\n\n\n<h2><strong>Final Thoughts<\/strong>: The Future of Content Moderation<\/h2>\n\n\n\n<p>We\u2019re optimistic that Moderation Dashboard can help platforms of all sizes meet their obligations to keep online environments safe and inclusive. With Moderation Dashboard as a supplement to (or replacement for) internal moderation infrastructure, it\u2019s never been easier for our customers to leverage our top-performing AI models to automate their content policies and increase efficiency of human review.&nbsp;<\/p>\n\n\n\n<p>Moderation Dashboard is an exciting shift in how we deliver our AI solutions, and this is just the beginning. We\u2019ll be quickly adding additional features and functionality based on customer feedback, so please stay tuned for future announcements.<\/p>\n\n\n\n<p>If you\u2019d like to learn more about Moderation Dashboard or schedule a personal demo, please feel free to contact&nbsp;<a href=\"mailto:sales@thehive.ai\">sales@thehive.ai<\/a>.&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Hive unveils an intuitive content moderation interface built deep learning models. Here&#8217;s the story behind the product and an overview of key features.<\/p>\n","protected":false},"author":1,"featured_media":291,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"kia_subtitle":""},"categories":[8,6,4],"tags":[],"_links":{"self":[{"href":"https:\/\/thehive.ai\/blog\/wp-json\/wp\/v2\/posts\/184"}],"collection":[{"href":"https:\/\/thehive.ai\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/thehive.ai\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/thehive.ai\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/thehive.ai\/blog\/wp-json\/wp\/v2\/comments?post=184"}],"version-history":[{"count":7,"href":"https:\/\/thehive.ai\/blog\/wp-json\/wp\/v2\/posts\/184\/revisions"}],"predecessor-version":[{"id":1970,"href":"https:\/\/thehive.ai\/blog\/wp-json\/wp\/v2\/posts\/184\/revisions\/1970"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/thehive.ai\/blog\/wp-json\/wp\/v2\/media\/291"}],"wp:attachment":[{"href":"https:\/\/thehive.ai\/blog\/wp-json\/wp\/v2\/media?parent=184"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/thehive.ai\/blog\/wp-json\/wp\/v2\/categories?post=184"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/thehive.ai\/blog\/wp-json\/wp\/v2\/tags?post=184"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}